Password Reset
Many Sainsbury’s employees face problems with their MySainsburys password. Some forget it after a few weeks, while others type it wrongly when setting it up. If this happens, you can’t see your payslips, shifts or holiday details. The good news is resetting your password is easy. In this guide, I’ll show you the steps and who to contact if it doesn’t work.
Benefits of Setting a Strong Password
A strong password protects your MySainsburys account. It ensures that only you can access your payslips, shifts, and personal details. Choosing a secure password means:
- Better security – protects your payroll and bank details.
- Fewer lockouts – less chance of forgetting or typing it wrong.
- Peace of mind – you know your account is safe if someone else tries to log in.
- Less HR hassle – you won’t need to keep asking HR to reset it.
A memorable password, such as one that mixes words and numbers, can save you stress later.
How do I reset my Sainsbury’s password?
Follow these steps to reset your MySainsburys password:
- Go to the official MySainsburys login page http://oursainsburys.co.uk/.
- Click on “Forgotten your password?” under the login box.
- Enter your username (usually your employee number or National Insurance number).
- Follow the instructions to reset your password.
- Create a new password that is secure and easy to remember.
If the reset link doesn’t work, or your account is still locked, contact HR or payroll for help.
Password rules for MySainsburys
When choosing a new password, make sure it:
- Has at least 8 characters.
- Includes one capital letter, one lowercase letter, and a number.
- Does not contain your name, email, or spaces.
Tip: Write it down safely or use a password manager so you don’t forget it again.
How do I log into Oursainsbury’s UK?
To log in:
- Go to the MySainsburys employee login.
- Enter your username (employee number or NI number).
- Enter your password (HR’s temporary one or the new one you set).
If you are a new employee and haven’t received your login details, ask your manager or HR.
How do I update my MySainsburys details?
Once logged in, go to My Account. You can update:
- Phone number
- Address
For updates like bank details or payroll, reach out to HR or the Colleague Support Centre.
What does “reset my password” mean?
Resetting your password means replacing your old password with a new one. This is needed if you:
- Forget your password.
- Enter the wrong one too many times.
- Are asked by HR to update it for security.
Who to contact if reset doesn’t work
If you still can’t log in after trying the reset option, here are the official contacts who can help you:
| Support | Contact |
|---|---|
| Line Manager / Store HR | Speak directly in-store |
| Colleague Support Centre | 📞 0800 707 6242 (UK) |
| Payroll Queries | Through your HR or Support Centre |
| Official Login Page | MySainsburys Employee Login |
FAQs
Do I need HR to reset my password?
Not always. Try the “Forgotten password” option first. If it fails, then HR can reset it for you.
Can I reset my password from home?
Yes. You can reset your password anywhere with internet access.
What if I don’t know my username?
Your username is normally your employee number or NI number. If unsure, ask HR.
Does the reset link expire?
Yes, reset links only work for a limited time. Use it as soon as you receive it.
What if I’m locked out after too many tries?
HR or the Colleague Support Centre will need to unlock your account.
A Letter from Amber Heard
Hello, I’m Amber Heard, the author of this guide to the Sainsbury’s colleague portal.
I don’t manage or run the portal itself — it’s Sainsbury’s official platform for employees. My role here is to walk you through how to use it easily and confidently. Whether you need help logging in, checking payslips, updating personal details, or managing your rota, this guide will point you in the right direction.
Think of me as your guide, making sure you know exactly how to get the most from the portal without confusion.
Best regards,
Amber Heard
Disclaimer
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