MySainsburys Login (Sainsburys Employee Access)
MySainsburys is Sainsbury’s official portal for employees and colleagues, which can be accessed through the website oursainsburys.co.uk login.

Through this portal, you can view your online payslips, shift schedules, work rotas, work hours, benefits, HR information, and Sainsbury’s payroll, as well as check your night shifts.
The MySainsburys login portal can also be used conveniently by managers and company representatives on both desktops and mobile devices.
I understand that many employees face difficulties when signing in to MySainsburys, resetting their password, or interacting with MyHR.
In this guide, I have explained these problems in a simple way and provided solutions on how you can log in to your account, reset your password, download your payslips, or apply for leave. Let’s get started below.
MySainsburys Login Access
To access your My Sainsbury’s account, you must have a social security number. You can log in either through the direct website oursainsburys.co.uk or the redirected portal mysainsburys.co.uk. Keep in mind, your SSN number works as your default password. Below are the steps to sign in.
Step 1: Open the Official Website
Visit oursainsburys.co.uk. You will see the Microsoft login dashboard.

Step 2: Enter Your Credentials
Type your email address (for example, smit@sainsburys.co.uk). HR provides this email when you register for MySainsburys login. Then click the “Next” button.

Step 3: Verify With Code
You’ll receive a verification code on your registered email or phone. Enter the code to confirm your identity. This two-factor authentication step is required every time you log in.

Heads up: The verification code sometimes takes a minute or two to arrive, especially if you’re using your work email. Don’t keep clicking “resend” immediately — we’ve found that waiting about 60–90 seconds before resending avoids getting multiple codes at once, which can cause confusion about which one is the active code.
Step 4: Create a Secure Password
When you first log in, your default password is your National Insurance Number (provided by IT). Change this immediately to something strong and unique. Don’t reuse passwords from other accounts.
Step 5: Alternative Sign-In Options
If you don’t have your email handy, the portal also supports:
- Biometric login (fingerprint or face recognition)
- PIN or security key
- GitHub sign-in
These options appear on the login screen and offer a quicker way to access your account on trusted devices.

Note: These steps are from my personal experience and explained in an easy way, but if you face login problems you can contact Human Resources or the IT Department directly.
How to Access Your MySainsburys Payslips Online
To check your My Sainsburys online payslips, you must log in to your MySainsbury’s account dashboard and open the MyHR section. Here are the steps to view, download or print your payslip securely:
- From your dashboard, look for the MyHR section (usually in the top-right area).
- Click on Payslips or Pay Statement.
- You may be asked to enter your colleague number for verification.
- Select the month and year you want to view.
- You can then view, download as PDF, or print your payslip directly.
Important: If for any reason you cannot access your payslip from the MySainsburys dashboard, you can request it by email, through your HR manager, or collect it in person. They can also provide it in PDF format. Always keep payslips private and store them in a secure folder. If you face any issue, contact HR or the IT department.
Disclaimer: www-mysainsburys.me is an independent website and is not affiliated with any official Sainsbury’s websites. Our purpose is to provide helpful information and redirect users to the official website.
Common Login Problems and Quick Fixes
Login to MySainsbury’s can sometimes be tricky if the page is not loading, the app logs out frequently, there’s a password mismatch, your account is locked or disabled, or there are browser/device issues. Here’s how you can fix them in minutes.
Account Locked or Disabled
If you tried to log in to MySainsbury’s or Colleague Hub and the password does not match, reset it using the official Sainsbury’s login page. After setting a new password, you must sign out from all devices and then sign in again.
Wrong Password Attempts
If your password isn’t being accepted, use the “Can’t access your account?” link on the sign-in page to reset it. After resetting, make sure to log out of all devices and log back in fresh.
Stuck in a Login Loop
If your session on your phone or browser is corrupted:
- Fully sign out
- Uninstall the Colleague Hub app
- Restart your phone
- Reinstall and log in again
Page Not Loading
This may mean the service has a temporary problem. Try again later. Check with your colleagues if the site is down. If not, try switching between Wi-Fi and mobile data.
Browser or Device Issues
Your browser or phone may be blocking something needed to sign in.
- If it still fails, try a different device
- Use a supported browser (Chrome, Edge, Safari)
- Turn off ad-blockers or private mode
- Clear cache and cookies
- Ensure your phone or computer date and time are set automatically
A pattern I have noticed: Most login issues happen on Monday mornings and right after pay day If the site is sluggish or throwing errors during these peak times, it’s usually a server load issue, not a problem with your account. Try again after an hour or two and it typically clears up.
How to Reset a Forgotten Password
If you want to change your MySainsbury’s login credentials like password or login email, follow these steps which are very convenient:

- Open the official URL: oursainsburys.co.uk.
- Click on the “Can’t Access your account” link.
- Select the Work account type created by your IT department.
- Enter your professional email address and complete the Captcha, then click the Next button.
- You will receive an email notification to verify your identity.
- After verification, you can set a new password using your registered email.
How to Register as a New Employee
If you are a new employee, the HR Manager or IT Department will provide you with your username or email. Please note that the registration process is fully offline, where the employee is asked for their National Insurance Number (NIN), which is used to create the corporate account. Once you receive all Sainsbury’s business information, you can log in to your account conveniently. The important points to keep in mind are:
- Confirm the email provided to you by the HR Department.
- Keep your password strong to avoid theft and scams.
- If you face any issues during login, contact the IT team or HR Manager.
What You Need Before Login
As a Sainsbury employee, you sign in to MySainsburys (employee portal) with the right details on the correct site, using a supported setup on a reliable connection.
- Use your User identification with your Password to start the sign-in.
- Open the correct Web address Oursainsburys.co.uk in a modern Internet browser, and make sure JavaScript is turned on.
- Sign in from a Device (laptop, PC, smartphone, tablet) on a stable Internet connection.
- Keep your Email address up to date for resets and security codes.
- Be ready to confirm identity details, which may include your Social security number (UK equivalent: National Insurance number).
- If you can’t get in, ask your store Clerk first; the Registration team or an HR Representative can set up, unlock, or fix access.
How to Keep Your Account Secure
- Strong passwords: Use a unique password just for MySainsburys. Keep it in a password manager.
- Login info: Turn on MFA. Store backup codes somewhere only you can access. Never share one-time codes.
- Official access: Sign in from the MySainsburys homepage or a saved bookmark. Ignore unexpected login links in emails or texts.
- Log out: When you’re finished, sign out and lock your device, especially on shared or work computers.
Public networks: Don’t use public Wi-Fi for MySainsburys. Prefer mobile data or a trusted VPN.
About MySainsburys Portal
Sainsbury’s began on Drury Lane in London in 1869, founded by John James Sainsbury. The company grew across the UK, pioneered self-service shopping, became the world’s largest grocery retailer in 1922, and flourished through the 1980s. Today the listed parent, J Sainsbury PLC, runs supermarkets and convenience stores and also owns Argos and Sainsbury’s Bank.
For colleagues, MySainsburys is the online portal you use to manage work essentials like payslips, hours, shifts and benefits. Log in at MySainsburys.co.uk to check your rota, view pay, and keep your details up to date. It’s designed to cut admin so stores stay well staffed and customers get better service.
Why Employees Use This Portal
- MySainsburys is Sainsbury’s official hub with Secure access to Work-related information and resources that help you do your job and improve the Shopping experience.
- Check your Shifts, see your Work details, read news, and follow current policies in one place.
- View and manage perks: Discount cards, Annual bonus, Flexible work hours, Subsidized canteens, General pensions, and the full Total Rewards package.
- Getting started is simple: Registration and Account login are done through the MySainsburys login online portal.
- It’s built for every role: Employee, Manager, and Company representative.
Sainsbury’s Employee Benefits
Working at Sainsbury’s comes with a solid range of benefits beyond your basic pay. Here’s what’s available:

Discounts and Everyday Perks
Colleagues receive a Discount Card offering 10% off in store and online year-round. This increases to 15% during seasonal periods like Christmas and Easter, and colleagues get 25% off in Argos. After six months of employment, a second person can also use the card.
Health and Wellbeing
Sainsbury’s provides a voluntary Healthcare Plan covering dental and vision care. All employees have access to a confidential Employee Assistance Programme for mental health and wellbeing support, available around the clock. Life insurance is also included.
Pay and Recognition
An Annual Bonus scheme rewards performance based on company results. There are also recognition programmes for outstanding work and long-service awards for colleagues who’ve been with the company for many years.
Pension
Sainsbury’s operates a contributory pension scheme — you pay in, and the company matches. Contribution rates increase at higher tiers (4%, 6%, with enhanced options). Senior managers also have access to a Retirement Planning scheme.
Family-Friendly Policies
Maternity leave provides 14 weeks at 90% pay, followed by 25 weeks at statutory pay. Paternity leave is 2 weeks. The company also supports adoption and fertility leave, flexible working arrangements, and job sharing where the role allows.
Holiday
Annual leave starts at 22 days and increases to 27 days with length of service. An extra day is added after 5 years.
Other Perks
The Bike-to-Work scheme lets you save on a new bike through salary sacrifice. Interest-free season ticket loans are available after 12 weeks of employment. Subsidised canteens are available at many locations.
| Detail | Information |
|---|---|
| Portal Name | MySainsburys (OurSainsburys) |
| Service Type | Employee Self-Service Portal |
| Company | J Sainsbury plc |
| Region | United Kingdom |
| Users | Sainsbury’s Colleagues and Staff |
| Official Link | oursainsburys.co.uk |
Frequently Asked Questions
Why is my MySainsburys account locked?
Your account usually locks if you type the wrong details too many times or if you haven’t used it for a while. It’s a security thing. The best option is to speak to your manager or HR, as they can unlock it or guide you on the next step.
How to fix “error while signing up” for MySainsburys account?
This normally happens if some of your details don’t match what’s on the system. Double-check your employee number and personal details. If it still doesn’t work, let your manager or store HR know — they’ll raise it with IT support.
How can I access my payslip after leaving Sainsbury’s or contract termination?
Once you’ve left, your online access usually stops. If you need old payslips, you’ll have to contact HR or payroll directly and request copies. They can post or email them to you.
Why am I constantly logged out of the portal or see retry errors?
The system can be glitchy at times, especially on mobile. Make sure you’ve got a stable internet connection, clear your browser cache, or try a different device. If it keeps happening, it’s worth reporting it to HR so IT can check your account.
What is my username or login number format?
Most colleagues log in using their work email, which is often in the format: firstname.lastname plus the last four numbers of your clock-in number, followed by @mysainsburys.co.uk. If you’re not sure, ask your manager or check with HR.
Can someone else access my portal and how do I protect it?
Your portal shows private info like payslips and bank details, so never share your login. Always log out properly, especially on shared computers. If you think someone’s used your details, tell HR straight away.
Does MySainsburys work on mobile?
Yes, you can use it on your phone, but many colleagues say the app or site logs them out often. If it happens, try using a browser instead of the app, or clear the app data and log back in. For important stuff like payslips, a desktop or laptop is usually more reliable.
Is the Sainsbury’s Colleague Hub app reliable?
The Colleague Hub app is useful for checking rotas and quick updates, but it isn’t always smooth. Some staff say it logs them out randomly or shows “retry” errors. If that happens, reinstalling the app or switching to the browser version usually helps. For payslips or HR info, it’s best to use a computer if you can.
Closing Note
The MySainsburys.co.uk portal is there to make life easier for employees, whether it’s checking payslips or using other work tools on the site. I hope this article helped you. If you still have trouble logging in or using the portal, just leave a comment and I’ll try to guide you. Thanks for visiting.
A Letter from Amber Heard

Hello, I’m Amber Heard, the author of this guide to the Sainsbury’s colleague portal.
I don’t manage or run the portal itself — it’s Sainsbury’s official platform for employees. My role here is to walk you through how to use it easily and confidently. Whether you need help logging in, checking payslips, updating personal details, or managing your rota, this guide will point you in the right direction.
Think of me as your guide, making sure you know exactly how to get the most from the portal without confusion.
Best regards,
Amber Heard