FAQs

If you work at Sainsbury’s, this section will help you get the best out of the MySainsburys portal. Here you’ll find clear answers to common questions about logging in, checking payslips, viewing rotas, and much more.


What is MySainsburys?

MySainsburys is the official online portal for Sainsbury’s staff. It lets you see your rota, download payslips, update personal details, and keep up with company news.

How do I log into MySainsburys?

Go to the official login page and enter your staff number and password. If it’s your first time or you’ve forgotten your password, use the reset option shown on the page.

Can I access MySainsburys from home?

Yes, you can. The portal works on any computer, tablet, or smartphone with internet access.

What can I do on MySainsburys?

You can:

  • View your weekly rota.
  • Download and print payslips.
  • Report sickness or absence.
  • Update your personal details.
  • Check your holiday balance.
  • Read company announcements.

Who can use MySainsburys?

Only people who work at Sainsbury’s have access to the portal.

What do I do if I forget my password?

Click the Forgot Password link on the login page and follow the steps to set a new one. If you still can’t get in, speak to your manager or HR team.

Is MySainsburys secure?

Yes. The portal uses secure login and encryption to keep your details safe. You can help by logging out after use and avoiding shared computers.

How do I update my personal information?

Log in, go to your profile or settings page, and edit your details. Make sure you save any changes.

Can I see my holiday balance on MySainsburys?

Yes, your remaining holiday allowance is shown in the holiday section.

How do I report an absence?

Log in and use the absence reporting option. If you’re unsure, let your manager know straight away.

Is there a mobile app for MySainsburys?

At the moment there isn’t an official app, but the website works well on most phones and tablets.

How often is information updated?

Details such as rotas, holiday, and payslips are updated regularly as your work records change.

Can I access training materials?

Yes, you can find training resources under the learning or training section of the portal.

Who should I contact if I can’t log in?

If you’re stuck, contact HR or your store’s IT support team.

What if I notice something wrong with my details?

Let your manager or HR know so they can correct the information.

Can I submit my timesheet through MySainsburys?

Yes, timesheets can be filled in and sent through the portal.

Where can I find company announcements?

Announcements and news updates are usually shown on the main dashboard when you log in.

Can I change my work rota on MySainsburys?

No, you can only view it. Any rota changes must be agreed with your manager.

How do I download my payslips?

Go to the pay section, choose the payslip you want, and click download or print.

Which browsers work best with MySainsburys?

The portal works best on the latest versions of Chrome, Firefox, Safari, or Microsoft Edge.


⚠️ Note: This site is for guidance only. For logging in or applying for jobs, always use the official Sainsbury’s Careers site.

A Letter from Amber Heard

Hello! I’m Amber Heard, your guide to My Sainsburys. Do you want a simple way to manage your account and work details? You’re in the right place.

This website shows you how to use My Sainsburys. Log in, check payslips, update personal details, and handle your tasks with ease.

I’ll guide you as we explore MySainsburys together. We’ll look at how to reach your account, use the features, and keep things running smoothly.

Start now with My Sainsburys and take charge of your work details today.

Best,
Amber Heard

Disclaimer

This site is an independent guide. It does not connect with or receive approval from MySainsburys or its services.

All brand names, logos, trademarks, and product titles on this site belong to their rightful owners. The copyright for images, graphics, and other visual content stays with the original creators.

We share information here for general use only. Do not treat it as professional advice. We do not promote or recommend any specific company, service, or plan. This site does not link with or receive support from mysainsburys.co.uk​ or any official Sainsbury’s platform.

We take no responsibility for any problems, losses, or results that come from using the information on this site.